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  • AI Assistant Chat Not Loading

    Issue The AI Assistant chat bubble doesn’t get displayed when loading the helpcenter or you unable to Start Chat with the AI Assistance. Cause The AI Assistant is deployed as a widget in the support h...

  • Enhanced Support Portal FAQs

    Are there changes in how to contact Support for Newnet? Tickets: No. You will continue to use the same URL to submit support requests. Behind the scenes, your request will be routed to our new ticketi...

  • Say Goodbye to Waiting: Meet Newnet ATLAS, the Future of Customer Support

    Elevate Your Experience to New Heights The Goal: A Seamless, Efficient Support Experience Imagine a world where 90% of your issues are addressed immediately, no waiting, no hassle. With our new AI-pow...

  • How to Make the Best Use of the Newnet ATLAS Support Chat

    Having the possibility of an AI chat specialized in Newnet to answer your questions and solve your issues can significantly reduce the time for you to get help. Even in cases where ATLAS cannot solve ...