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Troubleshooting: Updating HTTPS Certificate on Tomcat for LGR Service

Overview

If you are experiencing issues with updating the HTTPS Certificate on the web server for the LGR component. this guide will help you resolve them. Symptoms of this problem may include errors or difficulties when importing the private key.

Solution

LGR is fundamentally built on Tomcat. Please follow these steps to update the HTTPS Certificate:

  1. Follow the instructions for certificate usage on Tomcat 7 provided here.
  2. If you encounter a problem when importing the private key, use the workaround suggested here.

Summary

By following the instructions for certificate usage on Tomcat 7 and using the suggested workaround for importing the private key, you should be able to successfully update the HTTPS Certificate on the web server for the LGR service installed on Tomcat.

FAQ

  1. What if I still encounter issues after following the instructions?
    If you still encounter issues after following the instructions, it is recommended to contact the support team for further assistance.
  2. Are these instructions applicable for all versions of Tomcat?
    No, these instructions are specifically for Tomcat 7. For other versions, please refer to the respective documentation.
  3. What is the LGR service?
    The LGR service is a specific service for Log Reports that may be installed on your Lithium implementation. If you are unsure about this, please contact your system administrator.
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  1. Priyanka Bhotika

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