Overview In a healthy AMS cluster, each stored message has a master delivery path and a replica copy on another AMS node. The replica is intended to take over delivery only when the master is unavaila...
What happened If your system raised a License Grace Period alarm after a hardware replacement, the software detected a change in one of the hardware identifiers used for license validation. If this al...
Overview In RTR-generated CDRs, the submitTime / submitDate fields, or the equivalent Message_Submit_Time field, can sometimes appear later than terminTime / Message_Deliver_Time or later than the CDR...
Overview Skyvera has successfully completed the April 2026 operating system security update for the Lithium SMSC platform. This update focuses on enhancing system security by addressing known vulnerab...
Overview If SMS delivery fails at the STP and packet captures show oversized SCCP UDT messages, the STP may reject the traffic due to a standards violation. ITU‑T Q.713 states: “The maximum length of ...
This message indicates that the system was temporarily too busy to perform a routine background update at the expected time. Under normal conditions, the system performs certain internal checks or upd...
You may encounter a situation where you have a multi-MGR configuration and both MGRs are stuck in the slave configuration, possibly after a failed failover and failback. You may notice output like thi...
Overview After upgrading a node in a NewNet environment, certain components such as the PBC or the AMS may fail to start. This can be caused by a kernel memory lockdown during an unclean restart, whic...
Introduction In some cases, a node may appear reachable (successful ping) but still fail to establish TCP connections on required service ports such as 2775 (SMPP) or 1035 (UCP). Typical symptoms incl...
NewNet Lithium makes use of SNMP for configuration, monitoring, and sending event notifications (traps). Because of this reliance on SNMP, a problem can develop if the system is left running for long...