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Unable to add a new SNMP IP in MMSC GUI

Overview

You are not able to add new SNMP IP in MMSC GUI (both HOBO & NOCM), because the GUI does not allow to edit the SNMP TRAP TARGET.

Solution

Editing this property is disabled in GUI. To enable editing, follow the steps below:

  1. Open the file /usr/mercury/tomcat/webapps/mdg/WEB-INF/meta-ddg.properties in a text editor.
  2. Remove "READONLY|" from the line started with "ALERTER_SNMP_TRAP_TARGET=" as shown below:
    • Before: ALERTER_SNMP_TRAP_TARGET=READONLY|SNMP trap target (IP/port, multiple addresses can be separated by ,)
    • After: ALERTER_SNMP_TRAP_TARGET=SNMP trap target (IP/port, multiple addresses can be separated by ,)
  3. Save the changes.
  4. Restart Mercury:
    • Login as root
    • Run service mercury restart

Note: Each SNMP TRAP TARGET has to contain the SNMP version (example: v2c:xx.xxx.xxx.xx/xxx,v2c:xx.xxx.xx.xx/xxx).

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  1. Priyanka Bhotika

  2. Posted

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