Overview You are interested in the procedure to check how many messages are in the queue/buffer and the procedure to delete these messages Solution Checking the number of messages in the queue Conne...
Overview Your monitoring system reported an issue of Mercury MMSC P2P CPU usage suddenly spiking at an unspecified time. A sample log generated by a monitoring system (in this case Nagios) is displaye...
Overview You are not able to add new SNMP IP in MMSC GUI (both HOBO & NOCM), because the GUI does not allow to edit the SNMP TRAP TARGET. Solution Editing this property is disabled in GUI. To enable e...
Overview You're experiencing some errors on Cloud SMSC for an application that was recently migrated from the old to the new NewNet PPG platform. After some investigation, you may find the following ...
Overview When there is an interface or connection failure, the MMS will be queuing in the system until the connection is back to normal. You may want to configure a queue size threshold value and rece...
Overview On the logs from mms.mdg.log, there may be lots of timeout messages. You may want to be notified of those timeouts for all connections and interfaces so that you can check the system status. ...
Overview You would like to know what the Expire Time field does, its unit values, when is it activated, and how it affects the system (Entity) operation once set. Information If the incoming message...
Overview A party sent an MMS message to B party, and the message delivery time exceeded the validity time stated by MMSC in the attached request to B party. Due to this request, this message failed to...
Overview You would like to understand why the server CPU was high when a large picture and fetch request were processed in parallel. You want to know what processes are running when a large picture is...
Overview You may have received a memory utilization warning. For example: PRD Swap WARNING Tue Apr 13 01:41:18 2021 13d 12:30:12 4/4 SWAP WARNING - 42% free (1674 MB out of 3999 MB) GNOC It may be the...