Each AMS (Active Message Store) node within the NewNet cluster is assigned a unique AMS ID. If two or more AMS nodes have the same AMS ID, this can cause replication or communication failures between...
Overview The customer reported multiple vulnerabilities on their systems, including the MGR version R04.14.10.01. The recommended solution is to upgrade to RHEL 8.10, which includes necessary security...
Overview The issue was characterized by the error Sep 7 12:47:12 XXXXX-MGR-01 snmptrapd[990]: 12:47:12 TRAP6.TEXTPASS-FXFER-MIB::serverSessionStopped TEXTPASS-FXFER-MIB::fxferClientIpAddress.0 = IpAdd...
Overview The error inquiry was about the support for \u (Unicode) syntax in the Regex engine, particularly for values beyond the Basic Multilingual Plane (BMP). The FAF's regex engine, adhering to the...
Overview The error SMSC storage failure and ESME Receiver Reject Message Error Code occurs when sending Arabic Telepin SMS messages. This issue is not due to the Arabic content but is related to messa...
Overview The vulnerability CVE-2025-31651 affects Apache Tomcat versions 9.0.0-M1 through 9.0.102, 10.1.0-M1 through 10.1.39, and 11.0.0-M1 through 11.0.5, allowing specially crafted requests to bypas...
Overview The error unknownSubscriber occurs when a subscriber is not receiving SMS messages due to a mismatch between the SMSC address and the GT, causing the SRI-SM to be sent to the wrong HLR. This ...
Overview The error DAL_open_env BDB error: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery occurs when attempting to start the tp_ams process on your node. This issue is typically due to Be...
Overview The tp_ssi process is stuck in the starting state, with error messages such as: Cannot start transaction Failed to setup a connection to the cluster manager Failed to connect to database ...
Overview The error AMS congestion errors occurs frequently on some routers, requiring AMS restarts to temporarily resolve the issue. This is related to the amsStoreFull alarm, indicating that the mess...