Overview This article explains how the messages are sent to the client SMPP (Short Message Peer-to-Peer) when the SMPP connection has multilink activated. Solution The SMPP Multilink feature a...
Overview At times, you might need to verify the system's health (usually) after a hardware replacement. This article provides the steps to perform a basic Cobalt system health check and verify if the...
Overview You would like instructions on how to migrate traffic from the primary site to a second diameter host. You have two sites which are connected to two servers for online billing. Both sites hav...
Overview You have noticed an increase in SRIforSM requests coming with a GT from a phone network outside of your country which you believe could be fraudulent and you want to know if it is possible to...
Overview You noticed the SMS service is failing and your subscribers cannot send SMS normally to any destination. In the SMSC, you can see the 'S80' error messages 21-01-22 15:31:57 S80 1 7 6 - -----...
Overview Randomly, when an SMS is submitted to an SFR (French Operator) number, the SRI for B-Number is answered and has in the same TCAP the SRI result plus InformServiceCentre with mw-Status: sc-Add...
Overview You found that NTP is not synchronized after a planned SMSC server reboot in your Cobalt environment. This resulted in SMS KOs for SMPP traffic. You request a server check, inquire about the ...
Overview You may notice that a user from operator A cannot send SMS to a user from operator B. SRI comes from A network to B side. CS STP is sending the SMSC the true IMSI and VLR information for the ...
Overview This article explains how to troubleshoot Mobile Terminating(MT) Messages being stuck in the queue. Some of the common symptoms related to this topic are: MO messages are received with an SRI...