Overview When you need to generate, extend, or transfer your D7 server licenses, there are server details that will need to be shared with the Skyvera support team to receive the license files. This a...
Overview There may be cases where you need to verify the system's health, usually after a hardware replacement. This article provides information on how to do a D7 server basic system health check. ...
Overview After rebooting a node, you may run into an issue that all of the links are down (not coming up). Also, you may encounter any of the following messages: Failed state when running d-ss7board: ...
Overview This article provides information on the latest RHEL version supported along with the kernel version. Information The latest versions we support are: RHEL 7.9, kernel version 3.10.0-1160.el7...
Overview You would like to know if M2PA can be used instead of MTP2 in D7. Information D7 does not support M2PA. It only supports M3UA....
Overview When you try to install the D7 module or the LFS Package on your RHEL server, you may run into an error: Failed dependencies similar to the example below: Solution Please execute the proce...
Overview You would like to know which Linux kernel versions are compatible with D7 because you would like to: Apply D7 2.0.4 software to your existing Linux kernel, or Update your Linux kernel version...
Overview You see a sctpCommsUDataReq discard error in the logs, as shown in the image below, and you wish to know what it means. You faced this issue in a standalone SGC. Information This error in the...
Overview You would like to know what is the oldest version of D7 that supports TDM. Information NewNet supports down to D7 v1.9.8, which can use either Sigtran or TDM. This version is for RHEL6 and...
Overview You are unable to execute new queries on MGR because an old query has been stuck for a long time (i.e. 2 months in the example below). You are executing the query on MGR GUI and not on text...