Overview

You may have run the stv_poller --status command in order to monitor the state of the stv_poller process. You find that there are no active stv_poller processes on the MGR Node, e.g.
​

As a result, you do not see any statistics from the MGR node in the system.

Solution

Please note that the stv_poller process collects statistics from each component (Runs on all servers). To solve this issue, please run the following steps: 

1. On the MGR node as textpass, run the following commands:

   $ stv_poller --start
   $ stv_poller --status 

2. This will show you an output with process information similar to the example below: 

   MASTER: handling config 'poller_cfg.SYS_188.yml'
   
   71802 | /usr/bin/perl /usr/TextPass/bin/stv_poller --start

The stv_poller process on the MGR Node will now be up and running.