Overview You have noticed that one of the Cloud LGPs (e.g. LGP 2) is not updating and the last log is from a month ago. Solution Check the output of tp_walk --tp_lgp lgpStatus from all LGP nodes. Th...
Overview You want to find out the most stagnant destinations in the Active Message Store (AMS), e.g. via displaying a list of such recipients or getting an alarm when the number of messages exceeds so...
Overview You may encounter a queuesLowLoad trap on an LGP node, with an error message similar to the below: snmptrapd[1528]: 13:55:04 TRAP6.TEXTPASS-LGP-MIB::queuesLowLoad TEXTPASS-GEN-MIB::deviceTyp...
Overview You created a new interconnection with MCM Telecom and after executing tests, you have identified that SMS-GW is answering with the following - “ESME receiver reject message error code”. You ...
Overview You may notice that SMS-GW rejects a bind with the message Bind failed. When that happens, SMS-GW rejects the binds and never sends to SMSC requesting the connection. Analyzing the SMS-GW l...
Overview You are trying to access the Statistics page in the Mobile Messaging GUI LAB, but you are unable to do it and receive the following error message: 'Error: StatView::Error::Internal: Domain no...
Overview You have an international SMS partner whose SMSC you would like to bind to an SMPP connection you have created for another P2P partner. The route is an AO (SMS traffic originated by an applic...
Overview You may notice that one of your subscriber numbers is not receiving any messages. Solution This issue is likely caused because there is no GTT rule defined for the SCCP Called Party Digits...
Overview You may find that for a particular subscriber number, there are no messages under the Customer Care Interface (CCI). Information This issue may be caused because the subscriber number is no...
Overview You may wish to know how you can display or view the content of messages in logs. Solution The content of a message can be viewed in the Logs (decoded logs from command line and in LGV from...