Articles

• What does the “Success Messages” counter keep track of?

  Overview In the GUI, in Statistics \ Outside Traffic \ Application AO you can see the details of messages received by the platform submitted by an ESME. One of the counters is "Success Messages" and y...

• Will the tp_qcli command take a long time to display results if there are a large number of messages?

  Overview While using the NewNet Active Message Store (AMS) component, it is possible that you want to check the number of messages currently stored for a certain destination/recipient (B number) and y...

• Deleting all the messages stuck to a particular number in AMS

  Overview For NewNet's Active Message Store (AMS) component, you may wish to know whether there is a way to delete all the messages that have been stuck to a specific number.    Information There is no...

• MO messages getting blocked with 'SpoofedOriginatorAddress' error

  Overview One of your subscribers is roaming and sends a mobile originated (MO) message to another subscriber in a different country, but his message gets blocked with the 'SpoofedOriginatorAddress' er...

• Creating daily reports for incoming application AOMT traffic

  Overview This article describes the steps to creating an automated report that captures incoming Application AOMT traffic statistics daily.    Solution This can be achieved via STV Export Tool by foll...

• Creating a user account with no password expiration

  Overview You need to give access to your configuration portal to an automated system, for which you need to create a user account with no password expiration. The user account should be similar to the...

• Checking the impact of third-party applications in NewNet servers

  Overview You are installing a third-party application in your server (e.g. a security intelligence platform, such as IBM QRadar), and you would like to confirm if this would impact the software functi...

• SRISM Response rule action is set to "No Home Routing", but Mib counter does not count up

  Overview The SRIforSM_Ack from HLR by an SRISM Response rule whose action is No Home routing, doesn't count up the Mib counter sripRtgRuleAppliedCounter.8. The CgPA of the returned SRIforSM_Ack to the...

• Setting a different Retry Configuration/Profile for only a select list of senders from an ESME

  Overview You want to know if it is possible to have a certain Retry Configuration/Profile for a list of senders originating from a particular ESME, while the rest of the senders from the same ESME hav...

• Cloud LGP is not updating

  Overview You have noticed that one of the Cloud LGPs (e.g. LGP 2) is not updating and the last log is from a month ago.   Solution Check the output of tp_walk --tp_lgp lgpStatus from all LGP nodes. Th...