Overview This article describes the steps to creating an automated report that captures incoming Application AOMT traffic statistics daily. Solution This can be achieved via STV Export Tool by foll...
Overview You need to give access to your configuration portal to an automated system, for which you need to create a user account with no password expiration. The user account should be similar to the...
Overview You are installing a third-party application in your server (e.g. a security intelligence platform, such as IBM QRadar), and you would like to confirm if this would impact the software functi...
Overview The SRIforSM_Ack from HLR by an SRISM Response rule whose action is No Home routing, doesn't count up the Mib counter sripRtgRuleAppliedCounter.8. The CgPA of the returned SRIforSM_Ack to the...
Overview You want to know if it is possible to have a certain Retry Configuration/Profile for a list of senders originating from a particular ESME, while the rest of the senders from the same ESME hav...
Overview You have noticed that one of the Cloud LGPs (e.g. LGP 2) is not updating and the last log is from a month ago. Solution Check the output of tp_walk --tp_lgp lgpStatus from all LGP nodes. Th...
Overview You want to find out the most stagnant destinations in the Active Message Store (AMS), e.g. via displaying a list of such recipients or getting an alarm when the number of messages exceeds so...
Overview You may encounter a queuesLowLoad trap on an LGP node, with an error message similar to the below: snmptrapd[1528]: 13:55:04 TRAP6.TEXTPASS-LGP-MIB::queuesLowLoad TEXTPASS-GEN-MIB::deviceTyp...
Overview You created a new interconnection with MCM Telecom and after executing tests, you have identified that SMS-GW is answering with the following - “ESME receiver reject message error code”. You ...
Overview You may notice that SMS-GW rejects a bind with the message Bind failed. When that happens, SMS-GW rejects the binds and never sends to SMSC requesting the connection. Analyzing the SMS-GW l...