Overview You would like to reset a forgotten password to an account in Lithium's Mobile Messaging UI. Solution You can login to MGR node as textpass and use the tp_auth command to reset the GUI pass...
Overview The system displays a 'rtrBlockedByThroughputControl' error with warnings that Throughput has been exceeded. A sample error is displayed below: 2021-00-00T00:00:00.000000+00:00 [...] App: [.....
Overview You see that in an NMM RTR server, processes are showing Not Active as seen below. You have performed tp_start, but the problem did not get resolved. [textpass@nmm-server-rtr ~]$ date;tp_sta...
Overview One of your processes is stuck in the Synching state, and is not progressing to Operating state, as shown in image below: You may also find the following errors/ alarms: 'Operational state of...
Overview When sending an optional parameter (dest_addr_subunit in Submit_sm), SMS-GW returns a “0x00c2 - Invalid parameter length” error as shown below. According to SMPP 3.4 specs, you are sending a ...
Overview You would like to know if there are any concerns with having very low available KiB memory on the server. You recently ran the top -i command to check available server resources and found the...
Overview You would like to know if Newnet performs monthly / quarterly Health checks and KPI Reports, and can share the results with you. Health Check : Checking the status of the platform, running pr...
Overview You are curious how to check the number of accumulated messages for each destination on the traffic server. Solution You can use the tp_qcli command tp_qcli s -r=xxxxxxxxxx To get a word co...
Overview You would like to know if you can receive regular MOPs for conducting High Availability tests, which provide you a detailed explanation of how to make a High Availability test in a maintenanc...
Overview Since Flash player reached end of life on January 1st 2021, you may wish to know whether this has affected or will affect the normal functioning of the Lithium SMSC software and its component...