Articles

• Delivery result shows tcapAborted when multiple SMS sent from the same Sender ID

  Overview You get delivery result tcapAborted when multiple SMSes are sent from the same Sender ID ('AIC' in the example image below) for the same MSISDN, thereby leading to a high failure rate of SMS ...

• Alphanumeric value not appearing in MO Spoofing check in XSMOD

  Overview You are looking for support in configuring MO Spoofing Check in XSMOD, because when you try to send a message to another MSISDN, your number appears normally, the alphanumeric value does not ...

• Will SMSC start to deliver an MT regardless of a configured retrial schema?

  Overview You received a notification from the core side that MS is ready for SMS MT after a failed SMS due to an absent subscriber. Now you want to know if SMSC will start to deliver the MT upon notif...

• Security Vulnerability: Accessible Anonymous FTP Server

  Overview Security scans might report Accessible Anonymous FTP Server or FTP-Service Anonymous-Logon Information Gathering.   Solution The Accessible Anonymous FTP Server entry means that users can acc...

• Security Vulnerability: FTP Users with Blank Password Allowed

  Overview Security scans might report FTP users with Blank Password Allowed.   Solution Users can access the FTP server with a blank password. Unauthorized users can view sensitive information and, und...

• Is there a way to control an MT delivery when a network alert is received

  Overview You received a network alert that MS is ready for SMS MT after a failed SMS due to an absent subscriber. You want to know if there is a way to configure the MT delivery upon such notification...

• A Site Is Flapping Down Many Times

  Overview You may notice that a site is flapping down many times in a couple of hours and would like to know the reason.   Solution Please create a ticket so the support team can evaluate what is causi...

• SMS arriving at AMS but no action taken and no records in LGP logs

  Overview You are experiencing an issue whereby an SMS arrived at the AMS (Active Message Store) but no action was taken, and there are no records of it arriving in the LGP logs. Further, when checking...

• MGR GUI fields in the Network Table differ between Production and Test Environments

  Overview You may notice that the Network Table component [Under Environments > Networks] of the MGR GUI has different setting fields in your test environment as compared to your production environment...

• MAP Session Closed Despite of Flag "More messages are waiting on SMSC||NSA"

  Overview You are experiencing an issue with concatenated SMS. The MAP session closes despite a flag that notes that more messages are waiting (in the MO-Forward)”. Further, you are also getting failur...