Overview After creating a new SMSC account on cloud, when 3rd party started sending traffic applicationOutsideCapacityUsageAtShrinking error appeared and the traffic started getting blocked. Solutio...
Overview After checking, you may have observed that some SMSs in the AMS expire earlier than it would be expected as a result of the configuration for a given Delivery Scheme, and would like to know w...
Overview After a change in the RTRs, the tp_ams process consumes double the memory it used to before the change. Information There is indeed an increase of memory consumption for the AMS's with DB e...
Overview It is possible that when you run the tp_trace_receiver command in order to trace data from your components, you find that the sent messages are fragmented, for instance: You may wish to know...
Overview When you read the trace data from your components after running the tp_trace_receiver command, you may notice that messages are getting sent in fragments, and each fragment has an sendRouting...
Overview You noticed that Lithium SSI crash files were written on both SMS Router nodes and that all 'tp_-processes' have been shut down on the SPF nodes. This article describes the root cause of this...
Overview When you try to access the MGR GUI (SMSR), you notice that it is unreachable and that an internal server error is returned. Solution Some possible reasons for the MGR GUI unavailability are...
Overview You see a timeout error when trying to access a NewNet jump server via a GlobalProtect VPN. This error occurs because the jump servers have been migrated to AWS Cloud and therefore access i...
Overview You would like to confirm whether you can use d0 as an identifier for the OrigAddressGSM parameter. You are also curious how to interpret d1 when there is no d0 reference. You have the encryp...
Overview You are curious whether EC attributes set in MOX will have its message attributes stored and used to evaluate a condition in MTOX. Information Yes, EC attributes set by MOX rules are used a...