Overview You want to know why intShuttingDown and rtrNoRuleMatching errors are occuring and how they can be solved. These are some sample server logs for reference from var/log/messages: Mar 17 01:1...
Overview You may have an issue where some SMS expire before the validity period you have configured and you are thrown a noPagingError message. Solution This is a known issue where the first delive...
Overview You may face an issue where one of your RTRs is suffering from diskspace issue under /var. You notice that there are no obvious problems and no directory is taking up a lot of space, so you ...
Overview You may wish to know what are the critical SNMP alarms/traps to send out from the SMSFW. Information Please refer to the attached SNMP_Trap_Reference_Guide, where you can find the SNMP tra...
Overview A partner carrier is sending an MO-FSM TT 11 and 12 and you would like to respond back with the same TT with an MO-FSM ACK response. You would like to know if this needs a special configurati...
Overview You receive an amsStoreFull alarm on the syslog. You also see a Not accepted - Maximum messages for the address exceeded error on the syslog, which means this alarm has an effect on the SMS d...
Overview You may face an issue where whenever you attempt to add new Distribution List, Template or Batch Job, the newly added batch takes an existing ID which it is not suppose to take. This results ...
Overview You wish to output CCDR in AT-AT routing path, and you want to know the instructions to proceed. You may also wish to know if a CDR other than the CCDR could be output instead in AT-AT. Solut...
Overview You may have experienced an issue where the MGR Stats were not updating for you. This article outlines the measures you can take to avoid this issue in the future. Information A way to avo...
Overview You may have run the stv_poller --status command in order to monitor the state of the stv_poller process. You find that there are no active stv_poller processes on the MGR Node, e.g. As a r...