Overview You may notice that one of your connected applications has AO-MT traffic as seen via statistics, however, the application is not displayed at all via Linux prompts. You find that neither the ...
Overview It is possible that you have to perform preventative maintenance on a server that contains a virtual machine (VM). For this activity, you are required to restart the operating system. In addi...
Overview You may have recently rebooted the OS on one of your servers, e.g. for preventative maintenance. When the server booted up, you ran the tp_status command and found that all the processes had ...
Overview When sending SMSs in an old SMSC setup, a MO timeout is seen while routing from 2 different sites (Site 1 and Site 2) to a third site (Site 3). The routing flow is MO-MO on the Site 1 and Sit...
Overview The certificate for MGR (http://<MRG IP>/tpm) is about to expire, and you want to know how to replace it with a new certificate. Solution The new certificate must be provided by its issuer ...
Overview An alarm was generated on the AWS Load Balancer of the Ireland region regarding an “Unhealthy status” of AMS/FRA AGW nodes. The same setup in the Frankfurt region is healthy and working as ex...
Overview You want to reject the MT-FSM from specified alphanumeric originators. Since the character * cannot be used in RTR’s alphanumeric lists, you chose to use the FAF Content Filtering instead. Wh...
Overview You noticed that statistics for the period (of approximately a month) after the kernel upgrade took place are missing. Information Based on the Data Retention Intervals, the system will kee...
Overview You would like to set up a configuration for the Firewall Advanced Filters (FAF) to block SMS dispatch to international numbers, but when checking the 'Recipient TON=unknown' option you notic...
Overview You have lost statistics for a particular period and are now interested in whether you can regenerate them using CDRs. Information The existing CDR profile generates info about submitted and ...