Overview You may face an issue where whenever you attempt to add new Distribution List, Template or Batch Job, the newly added batch takes an existing ID which it is not suppose to take. This results ...
Overview You wish to output CCDR in AT-AT routing path, and you want to know the instructions to proceed. You may also wish to know if a CDR other than the CCDR could be output instead in AT-AT. Solut...
Overview You may have experienced an issue where the MGR Stats were not updating for you. This article outlines the measures you can take to avoid this issue in the future. Information A way to avo...
Overview You may have run the stv_poller --status command in order to monitor the state of the stv_poller process. You find that there are no active stv_poller processes on the MGR Node, e.g. As a r...
Overview You wish to know how SMSC processes the SRI-SM request for Concatenated SMS. For instance, does it send only 1 SRI-SM Request for concatenated SMS, regardless of the number of SMS parts? So...
Overview You notice issues in the SMSC server with the following database alarms related to the SSI functionality: Original Time Event Managed Object Additional Text 2/9/2021 10:56 TEKELEC_TEXTPASS .s...
Overview When you look at the routing rules statistics (Statistics>Rule>Routing Rules>MO), you notice some spikes in the chart. When you look at the log for a single rule at the time of the spike, i...
Overview You are trying to apply home routing to ported-out (MNP) subscribers to another operator, but there has been no response from your SMSC to the external party GT. The traces and logs show that...
Overview You are an Operator which is both a Mobile and Land company, and you have different GTs to the land SMSC and to the mobile SMSC. You have SMSC Conflict check activated. The FWL compares the S...
Overview You may need to block SMS messages from a particular application (based on originator) with a specific text (e.g., if it starts with 9999999999XAX) but still add these messages to the exporte...