Overview You want us to review settings for a maintenance window task related to a Spanning Tree mode change from PVST to MSTP. The task also includes specific ports from switches for a vendor (Cisco)...
Overview You may need to know how to implement a blacklist so some subscribers do not receive SMS messages. Information There are two options for implementing blacklists: Use a routing list associat...
Overview This article aims to solve the issue of SMSC not sending Delivery Receipt for AO-MT messages when there is a mismatch of Message ID in submit_sm_resp and Delivery Report. Solution The mismatc...
Overview You are getting a hardware alert for a degraded disk - 'Detect Imminent Failure' as shown below during server reboot. This alarm persists even with updated iLO and BIOS firmware. You would li...
Overview A message was sent from an MSISDN that is in the blacklist contact group of the subscriber in the CCI and it did not get blocked. There is also an MTOX rule configured for the service. Solu...
Overview You may find that there are no backup files for AGW servers on a site, although they exist on another site. Solution Perform the following steps to check if you can have the issue solved: C...
Overview The interconnection CDR count is not matching between operators. The revenue assurance area may have noticed a difference in CDRs count between what is collected and what is reported as daily...
Overview HSS-link is down and SMS MT in VoLTE network for Home Routed non-Ultracard Traffic (Incoming messages via MTI-Rule) from foreign networks is not being delivered. Non-ultracard messages are be...
Overview On Friday, March 26 at 02:00 the local time jumps one hour ahead to 03:00 and the system clock is updated accordingly. You would then expect not to have any billing records in which the SUBMI...
Overview You may face a high rate of SUB busy error with another operator's home-routed MT-MT SMS traffic, which may be reporting subscriber busy responses from your side. Information The incoming SRI...