Overview You want to integrate a new STP in the network which will handle SMSC traffic. Solution To integrate a new STP with SMSC, complete the following instructions: log in to the Traffic Element(...
Overview After a server is rebooted, you notice that some routes are missing. The server might also not be reachable from the O&M IP. Solution There are two possible causes for this issue: Routes were...
Overview While using the NewNet Active Message Store (AMS) component, you want to use the tp_qcli command to check the AMS retention queue. However, your AMS commercial server may store a large number...
Overview SMS FWL changes the TP-More-Messages-to-Send (TP-MMS) value from More messages are waiting for the MS in this SC to No more messages are waiting for the MS in this SC. As a result, the termin...
Overview You want us to review settings for a maintenance window task related to a Spanning Tree mode change from PVST to MSTP. The task also includes specific ports from switches for a vendor (Cisco)...
Overview You may need to know how to implement a blacklist so some subscribers do not receive SMS messages. Information There are two options for implementing blacklists: Use a routing list associat...
Overview This article aims to solve the issue of SMSC not sending Delivery Receipt for AO-MT messages when there is a mismatch of Message ID in submit_sm_resp and Delivery Report. Solution The mismatc...
Overview You are getting a hardware alert for a degraded disk - 'Detect Imminent Failure' as shown below during server reboot. This alarm persists even with updated iLO and BIOS firmware. You would li...
Overview A message was sent from an MSISDN that is in the blacklist contact group of the subscriber in the CCI and it did not get blocked. There is also an MTOX rule configured for the service. Solu...
Overview You may find that there are no backup files for AGW servers on a site, although they exist on another site. Solution Perform the following steps to check if you can have the issue solved: C...