Overview You may need the values for some SCTP parameters (e.g., RTOA, RTOB, PFMR), considering all NewNet servers for all sites. Information Please create a support ticket and include: End customer...
Overview When analyzing P2P traces from an MNO towards another local operator (B-Party) you observe that all SRI-SM response from this operator is returned with IMSI and LMSI and your SMSC terminates ...
Overview You may have a delta filter with the following configuration: Recv Sent Percent = 50% Message Limit = 15 Based on that, you perform the following test: you send 15 messages to different recip...
Overview You may have a spread filter with the following configuration: Message Limit = 15 Recipient Limit = 3 Based on that, you perform the following test: you send 6 messages using the same origina...
Overview You may have a bulk filter with the following configuration: Threshold = 20 Window Size = 3 Based on that, you perform the following test: you send four messages in less than 20 seconds using...
Overview You notice that AO-MT messages with reverse charging do not query OCS, resulting in no charges. The following symptoms may be present: Diameter error 4001 is issued by SMSC. SMSR-DB is checke...
Overview You search a number by logging filters in the MGR GUI and find a message 'No LGP Hosts defined in manager database' under LGP call issues Steps to Reproduce 1. Navigate to Logging -> Messages...
Overview According to your company's information security policy, it is necessary to have the latest operating system (OS) on all the company platforms. You are currently on a particular release, OS, ...
Overview This article provides information on the Basic Health Check Monitoring Scripts that can be used to monitor CPU, Memory, and Storage Utilization. Information Please find attached the Basic Hea...
Overview The STV export streams incorrect filename format in the /tmp directory. The filename is completely random (eg: GuyDUhvq0l) and is not the report that should be generated by the STV export. In...