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Articles

  • MT Spoofing Overview

    Overview This article explains the MT Spoofing process in a firewall and the parameters that can be configured to set it up.   Information MT Spoofing, also called faking, happens when the SMSC addres...

  • Bypassing MT Spoofing

    Overview This article explains the configuration details to whitelist recipient IMSIs in MT Spoofing. Whitelist Recipient IMSIs You can create a whitelist of recipient IMSI ranges for which the FWL wi...

  • Restarting the SS7 Links

    Overview   This article explains the steps to follow when you need to restart the SS7 links between an RTR and another node when they are down.     Solution   You might find SS7 links in a down operat...

  • Retrieving Statistics for Rejected Messages

    Overview   This article provides the command to gather the statistics on rejected messages.     Solution   The calculation of miscellaneous errors is based on statistics that are not shown in the STV ...

  • Logs Not Showing in LGP Database

    Overview If you run show tables in a MySQL console, you will see tables missing in an LGP database. In the following example, tables are missing between lgp_inb_msg_20191219 and lgp_inb_msg_20191222. ...

  • Mismatch Between the AGW and RTR Connections

    Overview   A mismatch can occur on the connections between an AGW and an RTR. This article explains the reason for this mismatch.     Information   The different number of sessions depends on the sess...

  • SNMP Trap Analysis: Unknown SMSC Address

    Overview You have observed messages getting discarded with the reject cause being unknownMapSmscAddress and was wondering how to overcome this issue. This article explains how to handle the alarms bel...

  • Activating a New License

    Overview This article explains how to activate a new license when the old one gets invalid. The article also describes how to check the current license values.     Requirements You should already have...

  • Empty Originator Number in an LGV Query Output

    Overview Sometimes, you may see the originator Number field is empty in an LGV (Log View) query output.      This article provides information on the reason why this issue occurs and how to access the...

  • Changing the Originator Number of a CDR From Code to Readable Value

    Overview The default format for the originator number of a CDR is numeric, which is not descriptive. This article provides information on how to change the originator number of a CDR from a shortcode ...