Overview At times, there could be a failure to deliver an SMS for a specific B-number, and there is no rule to block it. This article explains how to troubleshoot and solve such situations by followin...
Overview This article explains how to troubleshoot a specific subscriber in roaming when messages fail due to an anti-spoofing rule. Troubleshooting The first thing to investigate is the Syslog, fil...
Overview This article explains the MT Spoofing process in a firewall and the parameters that can be configured to set it up. Information MT Spoofing, also called faking, happens when the SMSC addres...
Overview This article explains the configuration details to whitelist recipient IMSIs in MT Spoofing. Whitelist Recipient IMSIs You can create a whitelist of recipient IMSI ranges for which the FWL wi...
Overview This article explains the steps to follow when you need to restart the SS7 links between an RTR and another node when they are down. Solution You might find SS7 links in a down operat...
Overview This article provides the command to gather the statistics on rejected messages. Solution The calculation of miscellaneous errors is based on statistics that are not shown in the STV ...
Overview If you run show tables in a MySQL console, you will see tables missing in an LGP database. In the following example, tables are missing between lgp_inb_msg_20191219 and lgp_inb_msg_20191222. ...
Overview A mismatch can occur on the connections between an AGW and an RTR. This article explains the reason for this mismatch. Information The different number of sessions depends on the sess...
Overview You have observed messages getting discarded with the reject cause being unknownMapSmscAddress and was wondering how to overcome this issue. This article explains how to handle the alarms bel...
Overview This article explains how to activate a new license when the old one gets invalid. The article also describes how to check the current license values. Requirements You should already have...