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Articles

  • Disabling Root Direct SSH Login

    This article confirms that the root direct SSH login can be disabled on SMSC nodes without any impact on Lithium applications. We recommend applying the changes to the test nodes or in a few nodes in ...

  • Using HTTPS to Access MGR GUI (Without CA)

    Overview If you are moving towards using HTTPS instead of HTTP while accessing the MGR GUI, you should enable HTTPS and disable HTTP. By default, HTTPS is already configured with a certificate (not CA...

  • Using HTTPS to Access MGR GUI (With CA)

    Overview If you are moving towards using HTTPS instead of HTTP while accessing the MGR GUI, you should enable HTTPS and disable HTTP. If the end-user wants to use a CA-signed certificate, they should ...

  • Basic LGP Health Check

    Overview There may be cases where you need to verify the system's health, usually after a hardware replacement. This article contains the steps to do a basic LGP system health check.   Requirements Yo...

  • Checking Status of MGR/STV Component

    Overview At times, end-users may need to verify the health of their system (e.g., after a hardware replacement). Prerequisites VPN access to the platform is required to perform the process below.   Pr...

  • MySQL Not Running on an LGP Node

    Overview When checking the status of the MySQL service, you could get the following error: $ service mysql status /etc/init.d/mysql: line 352: /dblgp/mysqldata/rm-lgp1.pid: Permission denied MySQL is ...

  • Unable to See the MGR GUI Message Content in the Log Records

    Overview When you access the MGR GUI with the user admin rights, you might notice that the smsUserData content in the OAM Element (MGR, LGV, etc) is encoded and filled with 'xxxxxxx....'   This articl...

  • Rebooting a Lithium Node via iLO3

    Overview There are times when you want to reboot a Lithium node, like an RTR, but cannot reach it via SSH as it does not work for the OAM IP. This article provides information on how to reboot a Lithi...

  • SNMP Trap Alarm: 'SCF address has become unreachable'

    Overview This article explains the meaning of the SNMP trap alarm: SCF address has become unreachable. This section also provides a command to check the status.     Information The SCF unreachable ala...

  • SMPP Applications Unable to Bind a Specific Port

    Overview This article explains how to solve an outage related to SMPP applications that are unable to bind a specific TCP port(s) (configured as an outside listener).   Solution Test the connection to...