Overview If you are moving towards using HTTPS instead of HTTP while accessing the MGR GUI, you should enable HTTPS and disable HTTP. If the end-user wants to use a CA-signed certificate, they should ...
Overview There may be cases where you need to verify the system's health, usually after a hardware replacement. This article contains the steps to do a basic LGP system health check. Requirements Yo...
Overview At times, end-users may need to verify the health of their system (e.g., after a hardware replacement). Prerequisites VPN access to the platform is required to perform the process below. Pr...
Overview When checking the status of the MySQL service, you could get the following error: $ service mysql status /etc/init.d/mysql: line 352: /dblgp/mysqldata/rm-lgp1.pid: Permission denied MySQL is ...
Overview When you access the MGR GUI with the user admin rights, you might notice that the smsUserData content in the OAM Element (MGR, LGV, etc) is encoded and filled with 'xxxxxxx....' This articl...
Overview There are times when you want to reboot a Lithium node, like an RTR, but cannot reach it via SSH as it does not work for the OAM IP. This article provides information on how to reboot a Lithi...
Overview This article explains the meaning of the SNMP trap alarm: SCF address has become unreachable. This section also provides a command to check the status. Information The SCF unreachable ala...
Overview This article explains how to solve an outage related to SMPP applications that are unable to bind a specific TCP port(s) (configured as an outside listener). Solution Test the connection to...
Overview At times, there could be a failure to deliver an SMS for a specific B-number, and there is no rule to block it. This article explains how to troubleshoot and solve such situations by followin...
Overview This article explains how to troubleshoot a specific subscriber in roaming when messages fail due to an anti-spoofing rule. Troubleshooting The first thing to investigate is the Syslog, fil...