Overview When you access the MGR GUI with the user admin rights, you might notice that the smsUserData content in the OAM Element (MGR, LGV, etc) is encoded and filled with 'xxxxxxx....' This articl...
Overview There are times when you want to reboot a Lithium node, like an RTR, but cannot reach it via SSH as it does not work for the OAM IP. This article provides information on how to reboot a Lithi...
Overview This article explains the meaning of the SNMP trap alarm: SCF address has become unreachable. This section also provides a command to check the status. Information The SCF unreachable ala...
Overview This article explains how to solve an outage related to SMPP applications that are unable to bind a specific TCP port(s) (configured as an outside listener). Solution Test the connection to...
Overview At times, there could be a failure to deliver an SMS for a specific B-number, and there is no rule to block it. This article explains how to troubleshoot and solve such situations by followin...
Overview This article explains how to troubleshoot a specific subscriber in roaming when messages fail due to an anti-spoofing rule. Troubleshooting The first thing to investigate is the Syslog, fil...
Overview This article explains the MT Spoofing process in a firewall and the parameters that can be configured to set it up. Information MT Spoofing, also called faking, happens when the SMSC addres...
Overview This article explains the configuration details to whitelist recipient IMSIs in MT Spoofing. Whitelist Recipient IMSIs You can create a whitelist of recipient IMSI ranges for which the FWL wi...
Overview This article explains the steps to follow when you need to restart the SS7 links between an RTR and another node when they are down. Solution You might find SS7 links in a down operat...
Overview This article provides the command to gather the statistics on rejected messages. Solution The calculation of miscellaneous errors is based on statistics that are not shown in the STV ...