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Articles

  • MGR Reboot Procedure (RHEL)

    Overview You may need to reset the MGR node in some situations. For instance, after running a Health Check, you find that it has been up and running for a long time, e.g., more than a year, which is n...

  • LGP Reboot Procedure (RHEL)

    Overview You may need to reset an LGP node; for example, after running a Health Check and finding it has been up and running for a long time (e.g., more than a year), which is not recommended. This ar...

  • FWL Reboot Procedure (RHEL)

    Overview You may need to reset an FWL node; for example, after running a Health Check and finding it has been up and running for a long time (e.g., more than a year), which is not recommended. This ar...

  • Node Unable to Send SNMP Traps

    Overview After configuring an SNMP trap on a node, the node does not send the traps as intended. This article provides the steps on how to resolve the problem by: Checking the node's configuration Ver...

  • Disabling Root Direct SSH Login

    This article confirms that the root direct SSH login can be disabled on SMSC nodes without any impact on Lithium applications. We recommend applying the changes to the test nodes or in a few nodes in ...

  • Using HTTPS to Access MGR GUI (Without CA)

    Overview If you are moving towards using HTTPS instead of HTTP while accessing the MGR GUI, you should enable HTTPS and disable HTTP. By default, HTTPS is already configured with a certificate (not CA...

  • Using HTTPS to Access MGR GUI (With CA)

    Overview If you are moving towards using HTTPS instead of HTTP while accessing the MGR GUI, you should enable HTTPS and disable HTTP. If the end-user wants to use a CA-signed certificate, they should ...

  • Basic LGP Health Check

    Overview There may be cases where you need to verify the system's health, usually after a hardware replacement. This article contains the steps to do a basic LGP system health check.   Requirements Yo...

  • Checking Status of MGR/STV Component

    Overview At times, end-users may need to verify the health of their system (e.g., after a hardware replacement). Prerequisites VPN access to the platform is required to perform the process below.   Pr...

  • MySQL Not Running on an LGP Node

    Overview When checking the status of the MySQL service, you could get the following error: $ service mysql status /etc/init.d/mysql: line 352: /dblgp/mysqldata/rm-lgp1.pid: Permission denied MySQL is ...