Overview You might want to verify the system's health, especially after a hardware replacement, or need to check if the processes for an SMSC are operating correctly. Information Prerequisites: VPN ...
Overview You might find that even when there is a MOX rule with a higher priority matching, a lower priority MOX rule matches and executes. This article explains the reason why this happens. Solutio...
Overview You may want to download the documents and installers for the NewNet products (Lithium, D7, Cobalt, and Mercury), or require access to the Download Center because you are unable to do so. I...
Overview This article shares the process of adding a new SNMP (Simple Network Management Protocol) server to a Lithium node. Note: You will need the IP address and port for the new SNMP server to comp...
Overview This article describes the cause of an issue with the Syslog file showing an SNMP trap. The article also provides information on how to resolve it. The trap is similar to the following: Dec 4...
Overview This article explains the steps to follow when the following error is observed in the syslog file: Jul 16 22:09:45 RTR_NAME tp_hub: App: '872_ProjAAA' - 'submit_sm' on outside session caused ...
Overview You may need to reset the MGR node in some situations. For instance, after running a Health Check, you find that it has been up and running for a long time, e.g., more than a year, which is n...
Overview You may need to reset an LGP node; for example, after running a Health Check and finding it has been up and running for a long time (e.g., more than a year), which is not recommended. This ar...
Overview You may need to reset an FWL node; for example, after running a Health Check and finding it has been up and running for a long time (e.g., more than a year), which is not recommended. This ar...
Overview After configuring an SNMP trap on a node, the node does not send the traps as intended. This article provides the steps on how to resolve the problem by: Checking the node's configuration Ver...