Overview When checking the status of the textpass process, you discover that the watchdog has been restarting the RTR and a core file has been created. When you check the logs, you can see the RTR res...
Overview Integrated Lights-Out (iLO) is a remote server management processor embedded on the system boards of HP ProLiant and Blade servers that allows controlling and monitoring of HP servers from a ...
Overview You have applied a change in your servers, added/subtracted servers from the Lithium farm, or you just want to check if the status of all servers in the nodes is correct for troubleshooting p...
Overview You are trying to save a list, but you get this error repeatedly: SNMP error on <RTR>: Cannot set ListConditionTable 49:3444 (1.3.6.1.4.1.9679.1.31.62.1.3.49.<list_id>)='<value>' : invalid va...
Overview You are trying to execute an action on the MGR GUI instance (like updating a list) but you get an error intermittently: Server <IP:PORT>: Not Operational Information There are many reasons ...
Overview You find out that the daily backup is getting exponentially bigger in terms of size. After investigating this issue, you conclude that the mysqlcluster backup is not getting deleted, so you n...
Overview This article provides troubleshooting steps for cases when an FWL is unavailable. Workflow Instructions Check FWL Server Connectivity and FWL Server's Health Server Not Operational is a gener...
Overview You can't access web MGR GUI and got a response that you are using the wrong user/password. You tried to...
Overview You have a schema of multiple RTR and LGP servers and you want to redistribute some LGPs and dedicate them to certain RTRs instead of getting only one LGP running at a time for collecting lo...
Overview For this schema, you have one LGP server for each two RTR servers that receive, process, and deliver different networks' traffic. The idea of this schema is to balance the logging charge of e...