Overview You are getting an error where it seems like the archiving process fails due to a lack of space on the disk, and the following entry is found in the log: DBD::mysql::st execute failed: Error ...
Overview You have performed the action of archiving as figured below: However, you notice the following message: Dec 31 11:17:51 NMM-LGP1 tp_lgp: LOADER has exited normally with error status 1.Dec 31 ...
Overview When sending SMSs to an SMSC, you notice timeouts while routing from 2 sites to a third site. Workflow Instructions Check logs from affected RTRs Are the MO timeouts always happening to one R...
Overview You are experiencing storage failure (rtrStorageFailure alarms) on your traffic nodes, with an error message like the following: Site_name-RTRXX tp_hub: App: 'App_name' - 'submit_sm' on outsi...
Overview MGR on a particular node is responding slowly, i.e. connections, loading of pages, execution of processes, and overall performance has been slow for many days. Workflow Instructions Check r...
Overview You want to create a user group in the MGR GUI, allowed to provision applications only. All users added to this group shall be allowed to Activate, Deactivate, Delete applications, so you set...
Overview When checking the status of the textpass process, you discover that the watchdog has been restarting the RTR and a core file has been created. When you check the logs, you can see the RTR res...
Overview Integrated Lights-Out (iLO) is a remote server management processor embedded on the system boards of HP ProLiant and Blade servers that allows controlling and monitoring of HP servers from a ...
Overview You have applied a change in your servers, added/subtracted servers from the Lithium farm, or you just want to check if the status of all servers in the nodes is correct for troubleshooting p...
Overview You are trying to save a list, but you get this error repeatedly: SNMP error on <RTR>: Cannot set ListConditionTable 49:3444 (1.3.6.1.4.1.9679.1.31.62.1.3.49.<list_id>)='<value>' : invalid va...