Articles

• Checking M3UA link status without using the m3ua_link command

  Overview You wish to know whether you can check the status of the M3UA Link without using the m3ua_link command. For example, you may wish to know the port on which the interface is listening.    Info...

• Generating SCDR for SMS delivery notification for AT-AT path

  Overview You are trying to generate SCDR for SMS delivery notification in case of AT-AT, however SCDR is not getting generated. You wish to know the setting information required to output SCDR records...

• No Statistics for an MGR site after a Reboot

  Overview You performed a reboot of the MGR node; however, after recovering the virtual machines, you find that the statistics for a site are not available. Executing the command stv_self_test as TextP...

• "applicationStorageName (): no argument passed to validate()" Error when Using tp_shell Command

  Overview You may be trying to add an application to the NewNet Mobile Messaging Manager using the tp_shell command line tool and you encounter the following error message:  Add applicationTable failed...

• Isolate and Deactivate Lithium RTR Nodes and Network Interfaces

  Overview Your Cyber Security or Information Security Incidents Team is requesting to isolate a server and deactivate the network interfaces for further investigation due to numerous unusual logins see...

• Create a Special Blacklist that doesn't Receive Messages from SMPP Apps

  Overview You require feasibility and steps to execute the following service: Create a special Blacklist of B-numbers (recipients) who wouldn’t receive any message from SMPP Applications. Provisioning ...

• Do Lithium logs record when MySQL queries start and complete

  Overview You are curious whether Lithium records when MySQL queries start and when they are completed. Information When a MySQL query is run on the LGP node by logging into MySQL, Lithium does not cre...

• Do Lithium logs record information on LGV searches on MGR GUI

  Overview You are curious whether Lithium logs record when log searches start and when they are completed. Information When a LGV search query is run from MGR GUI, there is no log created that stores i...

• Recommended Data for Lithium Backup and Restoration Procedure

  Overview You are curious what Lithium system data is recommended for backup and how to perform a restore so that you are prepared in the event of a disaster.   Information Please see the attached Back...

• Addressing a Hardware Alert for a Degraded Fan on a Lithium Server

  Overview You would like to resolve a hardware alert regarding a degraded fan on a Lithium server.   Solution Contact NewNet support with the following details Description of issue System Information s...