Overview This scheme offers a higher level of availability and balance. The idea in this schema is not only to balance the logging charge of eight different servers into four LGP servers but also to o...
Overview You want to check the database to find out who made a specific change to your MGR GUI instance (like creating a new batch job), as you are suspecting a leakage within your system. Informati...
Overview You rebooted recently one of the Application Gateways (AGW) that belong to your Lithium farm, and all processes were up normally afterward. However, textpass is showing as not active and cann...
Overview While auditing your server statuses, you discover that one of your instances is inaccessible due to the shutdown of the server. When you try to turn it off, it gets caught into a shutdown cyc...
Overview This article explains how to correctly troubleshoot issues related to the OAM nodes not collecting Statistic files. Some of the common symptoms related to this topic are: MGR/STV Node Is Coll...
Overview This article explains how to correctly troubleshoot issues related to the lack of Statistic files for other nodes (like the Traffic node, for example). Some of the common symptoms related to ...
Overview Statistic files are being generated correctly in the Traffic nodes and collected correctly by the MGR/STV, so you can check if they are being processed correctly by the MGR/STV. Information...
Overview You can check the timestamps in the log and the timestamp of the statistic file that is being processed at that time. They should be as close as possible, indicating the STV is processing cur...
Overview You may need to reset an RTR node; for example, after running a Health Check and finding it has been up and running for a long time (e.g., more than a year), which is not recommended. This ar...
Overview The customer is experiencing an issue with the memory usage of the Log Processor (LGP) continuously increasing. This issue was supposed to be resolved by updating MySQL to versions 5.6.41 or ...